Frequently Asked Questions
Do I still have to use a bag?
While we, ourselves, choose to use eco-conscious dog poop bags to pick up our dog's poop and tote it in the caddy until it can be disposed of, you do not have to use a bag. You may choose to use another method to pick up the poop and use the dog waste caddy as a receptacle until it can be discarded appropriately.
How do I keep my dog waste caddy clean?
The caddy can be washed with dish soap and water and is also top-rack dishwasher safe. You may also choose to deodorize your dog waste caddy occasionally with a solution of vinegar and water or let it sit open in the sun for a few hours.
The lid clip is very tight and difficult to open what can I do?
We designed the lid to latch securely so that you will not have the lid fall open if the caddy is jostled around. It should not be a problem for most to open, however, if you do find the latch too tight you can lightly file the latch clips down with a nail file until you find it easier to open.
How soon after placing my order will it ship?
All orders ship out within two business days when items are in stock. If items are out of stock, our website will note this so you are aware.
Where does my order ship from?
All online orders ship from British Columbia, Canada